Transforming Customer Care: Essays on Channel Migration Strategies and Predictive Analytics
Business
Anastasia Dikareva will defend the dissertation 'Transforming Customer Care: Essays on Channel Migration Strategies and Predictive Analytics'. Supervisor is Prof. M. Salomon. The co-supervisors are Dr U. Konus and Dr J.Y. Guyt.
Event details of
Transforming Customer Care: Essays on Channel Migration Strategies and Predictive Analytics
- Date
- 6 September 2024
- Time
- 16:00 -17:30
- Location
- Agnietenkapel
You can find UvA dissertations and other publications in the UvA-DARE database.
You can watch this PhD defence ceremony here.
