You can find an overview of our cancellation and refund policy in the table below.
* Unfortunately no exceptions can be made if your visa application or study or course enrolment was unsuccessful.
I have been selected to receive an offer, but have not paid the housing fee yet. How do I cancel my housing application?
You can cancel your housing application yourself. Open your housing request via your personal page on MyInfo.
I have received a room offer. How do I cancel my housing application?
Contact the International Student Housing Office in order to cancel your application. Please note that the UvA housing fee will not be refunded.
What if I decide to cancel my study enrolment at the UvA?
If you cancel your study enrolment, don’t forget to also cancel your housing application. In case you have not received a room offer yet, you can cancel your housing request via your personal page on MyInfo. In case you have received a room offer, you need to notify the housing office of your wish to cancel your housing request.
I have already booked a room. What is your cancellation and refund policy?
If you want to cancel your room reservation, please contact us. Be aware that you will unfortunately not be able to reserve another room when you cancel your reservation. It depends on when you cancel your room reservation if you will receive a refund. In the table above you can find an overview of the cancellation and refund policy of the UvA housing fee and the costs that you made for booking your room at one of the housing providers.
Can I cancel my rental contract if I have already arrived in Amsterdam?
Our rental contracts are semester contracts with a fixed end date. When you sign your rental contract, you agree with the fixed rental period with a maximum of 1 or 2 semesters. These contracts can only be terminated early when you cancel your study enrolment.