Dr. S.H.J. (Sandra) Jacobs
Faculty of Social and Behavioural Sciences
CW : Corporate Communication
Visiting address
- Nieuwe Achtergracht 166
Postal address
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Postbus 15791
1001 NG Amsterdam
Contact details
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Profiel
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Publications
- refereed (25)
- academic (1)
- professional (5)
- conference contributions (40)
- recognitions (6)
- doctoral thesis (1)
2024
- Jacobs, S. H. J., & Liebrecht, C. (in press). Exploring and assessing issue communication: Issue communication practices and consequences of issue response strategies for organizational reputation and legitimacy. Journal of Communication Management.
Lock, I., & Jacobs, S. (2024). Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization. Public Relations Review, 50(1), Article 102416. https://doi.org/10.1016/j.pubrev.2023.102416 [details]- Weenink, K., Aarts, N., & Jacobs, S. H. J. (2024). Purposes and Tensions in Organising Knowledge: Trajectories of Student Evaluations in Two Research Universities. Assessment and Evaluation in Higher Education. https://doi.org/10.1080/02602938.2024.2314168
2023
- Jacobs, S., & Liebrecht, C. (2023). Responding to online complaints in webcare by public organizations: The impact on continuance intention and reputation. Journal of Communication Management, 27(1), 1-20. https://doi.org/10.1108/JCOM-11-2021-0132 [details]
- Lock, I., & Jacobs, S. (2023). Behind closed doors: How public affairs professionals perceive the process of organizational frame-building. International Journal of Communication : IJoC, 17, 4015-4036. https://ijoc.org/index.php/ijoc/article/view/18644/4216 [details]
- Weenink, K., Aarts, N., & Jacobs, S. H. J. (2023). ‘I need a grant but spend time on teaching’: how academics in different positions play out the teaching–research nexus in interdependence with their contexts. European Journal of Higher Education. Advance online publication. https://doi.org/10.1080/21568235.2023.2221839
- Wonneberger, A., Jacobs, S., & Hellsten, I. (2023). Dynamics of Content Diversity within Issues, Across Platforms: A Pesticide Debate in the News and on Twitter. International Journal of Communication : IJoC, 17, 6675–6696. https://ijoc.org/index.php/ijoc/article/view/20188 [details]
2022
- Jacobs, S., Boon, J., Wonneberger, A., & Houlberg Salomonsen, H. (2022). Exploring media-covered accountability of public agencies. Administration & Society, 54(4), 575-604. https://doi.org/10.1177/00953997211036353 [details]
- Weenink, K., Aarts, N., & Jacobs, S. (2022). ‘We’re stubborn enough to create our own world’: how programme directors frame higher education quality in interdependence. Quality in Higher Education, 28(3), 360-379. Advance online publication. https://doi.org/10.1080/13538322.2021.2008290 [details]
2021
- Jacobs, S. H. J., Wonneberger, A., & Hellsten, I. (2021). Evaluating social countermarketing success: Resonance of framing strategies in online food quality debates. Corporate Communications, 26(1), 221-238. https://doi.org/10.1108/CCIJ-01-2020-0011 [details]
- Wonneberger, A., Hellsten, I. R., & Jacobs, S. H. J. (2021). Hashtag activism and the configuration of counterpublics: Dutch animal welfare debates on Twitter. Information, Communication & Society, 24(12), 1694-1711. https://doi.org/10.1080/1369118X.2020.1720770 [details]
2019
- Hellsten, I., Jacobs, S., & Wonneberger, A. (2019). Active and passive stakeholders in issue arenas: A communication network approach to the bird flu debate on Twitter. Public Relations Review, 45(1), 35-48. https://doi.org/10.1016/j.pubrev.2018.12.009 [details]
- Jacobs, S., & Schillemans, T. (2019). Media and public accountability: Typology and research agenda. In T. Schillemans, & J. Pierre (Eds.), Media and governance: Exploring the role of news media in complex systems of governance (pp. 33-52). (New Perspectives in Policy & Politics). Policy Press. [details]
- Jacobs, S., & Wonneberger, A. (2019). Dealing with increasing complexity: Media orientations of communication managers in public sector organizations. International Journal of Communication : IJoC, 13, 918-937. https://ijoc.org/index.php/ijoc/article/view/9571/2575 [details]
2018
- Weenink, K., Aarts, N., & Jacobs, S. (2018). Playing language games: higher education quality dynamics in Dutch national policies since 1985. Critical Policy Studies, 12(3), 273-293. Advance online publication. https://doi.org/10.1080/19460171.2017.1300540 [details]
2017
- Jacobs, S., & Wonneberger, A. (2017). Did we make it to the news? Effects of actual and perceived media coverage on media orientations of communication professionals. Public Relations Review, 43(3), 547-559. https://doi.org/10.1016/j.pubrev.2017.03.010 [details]
- Vermeer, S., Remmelswaal, P., & Jacobs, S. (2017). Heineken in the House: Improving Online Media Reputation through Featuring a Sponsored Brand Community. Communication Management Review, 2(1), 76-103. https://doi.org/10.22522/cmr20170117 [details]
- Wonneberger, A., & Jacobs, S. (2017). Media positioning: Comparing organizations’ standing in the news. Corporate Communications, 22(3), 354-368. https://doi.org/10.1108/CCIJ-11-2016-0075 [details]
2016
- Jacobs, S., & Schillemans, T. (2016). Media and public accountability: Typology and exploration. Policy and politics, 44(1), 23-40. https://doi.org/10.1332/030557315X14431855320366 [details]
- Wonneberger, A., & Jacobs, S. (2016). Mass Media Orientation and External Communication Strategies: Exploring Organisational Differences. International Journal of Strategic Communication, 10(5), 368-386. https://doi.org/10.1080/1553118X.2016.1204613 [details]
2014
- Schillemans, T., & Jacobs, S. H. J. (2014). Between a Rock and a Hard Place: Framing Public Organizations in the News. In J. Pallas, L. Strannegård, & S. Jonsson (Eds.), Organizations and the Media Organizing in a Mediatized World New York: Routledge.
2013
- Schillemans, T., & Jacobs, S. (2013). Autoriteit in beeld: over toezichthouders en medialogica in het nieuws. Tijdschrift voor Toezicht, 4(3), 6-25. https://doi.org/10.5553/TvT/187987052013004003002 [details]
2012
- Schillemans, T., & Jacobs, S. H. J. (2012). Beeldenstrijd. Framing van en door publieke organisaties in de media. Bestuurskunde, 21(4), 21-32.
2011
- Jacobs, S. H. J., & Schillemans, T. (2011). Het onaangename en het nuttige: over nieuwsmedia en bestuur. Bestuurskunde, 20(3), 94-102.
- Schillemans, T., & Jacobs, S. H. J. (2011). Publieke managers en de nieuwsmedia. In M. Noordegraaf, C. H. M. Geuijen, & A. J. Meijer (Eds.), Handboek Publiek Management (pp. 133-161). Den Haag: Boom Lemma.
2024
- van der Meer, T. G. L. A., Burgers, C., Jacobs, S. H. J., Schafraad, P., & Boukes, M. (2024). Organisations, Media, and Society. In T. Araujo, & P. Neijens (Eds.), Communication Research into the Digital Society : Fundamental Insights from the Amsterdam School of Communication Research (pp. 121-138). Amsterdam University Press. https://doi.org/10.2307/jj.11895525.10, https://doi.org/10.1515/9789048560608-008 [details]
2023
- Jacobs, S. H. J., & Liebrecht, C. (2023). In het oog van de orkaan: Strategisch communiceren voor en tijdens een issuestorm. (CSC Insights).
2021
- Dekker, R., Jacobs, S., & Korthagen, I. (2021). Openbaar bestuur en media. Boom bestuurskunde. [details]
2017
2016
- Jacobs, S. (2016). Goed of slecht. Hoe ga je om met dilemma's? Communicatie Magazine, 22(6), 8-9. [details]
2024
- Jacobs, S. H. J., & Brugman, B. C. (2024). Beyond the single organization’s reputation and legitimacy: Factors that predict CSA’s differentiation and norm-setting potential. Abstract from Etmaal van de Communicatiewetenschap 2024, Rotterdam, Netherlands.
- Jacobs, S. H. J., & Brugman, B. C. (2024). CSA and norm entrepreneurship: When CSA impacts reputation and legitimacy beyond the organization in question. Abstract from EUPRERA 2024 Congress, Bucharest.
- Marschlich, S., Jacobs, S. H. J., & Dardis, F. (2024). Covering the issue of (in)equality: Associations between organizations in issue news and their media reputation. Abstract from EUPRERA 2024 Congress, Bucharest.
- Marschlich, S., Jacobs, S. H. J., & Dardis, F. (2024). Covering the issue of (in)equality: Associations with organizations and their media reputation.
2023
- Jacobs, S. H. J., & Liebrecht, C. (2023). Exploring and assessing issue communication strategies. Paper presented at EUPRERA 2023 Annual Congress, Prague.
- Jacobs, S. H. J., & Liebrecht, C. (2023). In the eye of the storm: Exploring and assessing issue communication strategies. Abstract from Etmaal van de Communicatiewetenschap.
- Lock, I., & Jacobs, S. H. J. (2023). What makes a legitimate public sector organization? Insights from a representative survey. Paper presented at EUPRERA 2023 Annual Congress, Prague.
2022
- Jacobs, S. H. J., & Liebrecht, C. (2022). Webcare by Public Organizations: The Impact on Continuance Intention and Reputation. Paper presented at the 72nd annual conference of the International Communication Association (ICA), 26-30 May 2022, Paris, France.
- Lock, I. J., & Jacobs, S. H. J. (2022). The impact of the external environment on a highly visible organization’s internal identity processes: Comparing members’ and citizens’ perspectives. Abstract from the 72nd annual conference of the International Communication Association (ICA), 26-30 May 2022, Paris, France.
2021
- Wonneberger, A., Jacobs, S. H. J., & Hellsten, I. R. (2021). Actor and frame diversity within issue arenas: Comparing intra-issue dynamics across platforms. Paper presented at ICA 2021 - 71st Annual ICA Conference.
- Wonneberger, A., Jacobs, S. H. J., & Hellsten, I. R. (2021). Agreeing on the culprit? Actor and frame diversity across platforms in the case of the fipronil pesticide in the Netherlands. Abstract from COCE 2021.
2020
- Jacobs, S. H. J., Boon, J., Wonneberger, A., & Houlberg Salomonsen, H. (2020). Exploring public accountability in the media: A forum-centric perspective. Paper presented at ECPR Virtual General Conference 2020. https://ecpr.eu/Events/PanelDetails.aspx?PanelID=10243&EventID=156
2019
- Hellsten, I. R., Wonneberger, A., & Jacobs, S. H. J. (2019). Re-tweet networks on Twitter: Socio-semantics of communication networks on food quality. Abstract from INSNA XXXVIV Sunbelt 2019 conference, Montreal, Canada.
- Jacobs, S. H. J., Wonneberger, A., & Hellsten, I. R. (2019). Social countermarketing in issue arenas: Dutch food quality debates on Twitter. Abstract from Etmaal van de Communicatiewetenschap, Nijmegen.
- Jacobs, S. H. J., Wonneberger, A., & Hellsten, I. R. (2019). Social countermarketing in online issue arenas: Diagnostic and prognostic framing strategies in food quality debates. Abstract from BledCom 2019, Bled, Slovenia.
- Weenink, K., Aarts, M. N. C., & Jacobs, S. H. J. (2019). ‘That’s’ how it works here’. How bachelor directors understand and enact higher education quality. Poster session presented at Etmaal van de Communicatiewetenschap, Nijmegen, .
2018
- Hellsten, I. R., Wonneberger, A., & Jacobs, S. H. J. (2018). Counterpublics & issue arenas: Dutch food issues on Twitter. Abstract from ICA, Prague, Czech Republic.
- Hellsten, I. R., Wonneberger, A., & Jacobs, S. H. J. (2018). How actors shape issue arenas on Twitter: Food issues in the Netherlands. Abstract from BledCom 2018.
- Hellsten, I. R., Wonneberger, A., & Jacobs, S. H. J. (2018). How actors shape issue arenas on Twitter: Food issues in the Netherlands. Paper presented at Etmaal van de Communicatiewetenschap, Ghent, Belgium.
- Jacobs, S. H. J., & Wonneberger, A. (2018). Enacting mediatization in public sector organizations: The role of communication managers. Paper presented at Etmaal van de Communicatiewetenschap, Ghent, Belgium.
- Jacobs, S. H. J., & Wonneberger, A. (2018). Enacting mediatization in public sector organizations: The role of communication managers. Paper presented at ICA, Prague, Czech Republic.
- Jacobs, S. H. J., & Wonneberger, A. (2018). Enacting mediatization in public sector organizations: The role of communication managers. Poster session presented at BledCom 2018.
2017
- Schafraad, P. H. J., & Jacobs, S. H. J. (2017). Communicating Responsibility: The Fyra Case. Abstract from Etmaal van de Communicatiewetenschap, Tilburg, Netherlands.
- Weenink, K., Aarts, M. N. C., & Jacobs, S. H. J. (2017). Situating Quality: Framing higher education quality by university middle managers in the Netherlands . Paper presented at Etmaal van de Communicatiewetenschap, Tilburg, Netherlands.
- Weenink, K., Aarts, M. N. C., & Jacobs, S. H. J. (2017). Situating quality: Framing higher education quality by university middle managers in the Netherlands. Abstract from 12th Interpretive Policy Analysis (IPA) Conference, .
- Wonneberger, A., & Jacobs, S. H. J. (2017). Mapping media attention for organizations: Differences between corporations, public sector organizations and NGOs. Abstract from Etmaal van de Communicatiewetenschap.
- Wonneberger, A., & Jacobs, S. H. J. (2017). Mapping media attention for organizations: Differences between corporations, public sector organizations and NGOs. Paper presented at 67th International Communication Association Conference, San Diego, California, United States.
- Wonneberger, A., & Jacobs, S. H. J. (2017). Mediatization in public organizations: How communication managers deal with media coverage. Abstract from Paper presented at the annual conference of the PR and Advertising Division of the DGPuK, Vienna, Austria, Vienna, Austria.
2016
- Binnema, H., & Jacobs, S. H. J. (2016). Media attention and local accountability. Abstract from NIG Annual Conference 2016, Antwerp, Belgium.
- Jacobs, S. H. J., & Wonneberger, A. (2016). Did we make it to the news? The relations between the media visibility of organizations and the media orientations of their communication professionals.
- Wonneberger, A., & Jacobs, S. H. J. (2016). Did we make it to the news? Effects of actual and perceived media coverage on media orientations of communication professionals. Abstract from NIG Annual Conference 2016, Antwerp, Belgium.
2015
- Binnema, H., & Jacobs, S. H. J. (2015). National media attention for local accountability processes: Heightened consequences?. Abstract from Paper presented at the meeting of the International Research Society for Public Management. http://irspm2015.com/index.php/irspm/IRSPM2015/paper/view/808
- Jacobs, S. H. J., & Wonneberger, A. (2015). Media attention and media orientation: Explaining differences between public and private organizations. Abstract from Paper presented at the Conference for Strategic Communication for Non-Profit-Organisations: Challenges and Alternative Approaches.
- Jacobs, S. H. J., Vliegenthart, R., & van der Meer, G. L. A. (2015). Who is to blame? Banks and regulatory authorities in the news during the economic crisis. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap, .
- Weenink, K., Aarts, M. N. C., & Jacobs, S. H. J. (2015). Valuing vagueness. Constructing higher education quality in Dutch national policies since 1985. Abstract from Paper presented at the International Conference in Interpretive Policy Analysis, .
- Wonneberger, A., & Jacobs, S. H. J. (2015). Media orientation and public relations Strategies: Explaining organizational differences. Poster session presented at Poster presented at the annual meeting of the International Communication Association.
- Wonneberger, A., & Jacobs, S. H. J. (2015). Media orientation and public relations strategies: Explaining organizational differences. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap.
2014
- Jacobs, S. H. J. (2014). Accountability to media: Consequences for the accountability and policies of public organizations.. Abstract from Paper presented at Workshop New Generation Accountability Scholars, Utrecht, .
- Jacobs, S. H. J. (2014). Mediatized incidents: Consequences for public sector organizations.. Abstract from Paper presented at the meeting of the European Group for Public Administration, Speyer, Germany, .
- Jacobs, S. H. J., Vliegenthart, R., & van der Meer, G. L. A. (2014). Who sets the frame? Organizations and the news in the Dutch banking crisis.. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap, Wageningen. http://www.nefca.eu/pdf/Etmaal_2014_PROGRAM.pdf
Prize / grant
- Khanna, S., Eisele, O., Billedo, C., Taylor, L., Tulin, M., van Hoof, M., Jacobs, S., Brugman, B. & Meppelink, C. (2024). ASCoR Collaborative Grant.
Talk / presentation
- Hellsten, I. (invited speaker), Jacobs, S. (speaker) & Wonneberger, A. (speaker) (8-7-2020). Food crises on Twitter: Socio-semantic 3-mode networks, Networks in the Global World '20.
- Hellsten, I. (speaker), Wonneberger, A. (speaker) & Jacobs, S. (speaker) (4-7-2020). Food crises on Twitter: Socio-semantic 3-mode networks, Networks in the Global World '20.
Others
- Jacobs, S. (participant), Boon, J. (participant), Wonneberger, A. (participant) & Houlberg Salomonsen, H. (participant) (1-11-2021). Questions of Accountability, Worcester. Questions of accountability (participating in a conference, workshop, ...). https://www.worcester.ac.uk/about/academic-schools/school-of-humanities/humanities-research/international-conference/
- Weenink, K. (participant), Aarts, M. N. C. (participant) & Jacobs, S. (participant) (14-5-2018). Higher education quality and its contexts (other).
- Weenink, K. (participant), Jacobs, S. (participant) & Aarts, M. N. C. (participant) (20-3-2018). The construction of the quality of academic education (other).
2014
- Jacobs, S. H. J. (2014). Media & Verantwoording over incidenten: Gevolgen voor publieke organistaties. (Media & accountability for incidents: Consequences for public organizations). [Thesis, fully external, Universiteit Utrecht]. Gildeprint.
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Ancillary activities
- No ancillary activities
Lock, I., & Jacobs, S. (2024). Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization. Public Relations Review, 50(1), Article 102416.